The Westin Surabaya Hotel
-7.28917, 112.67598Overview
Located a 25-minute walk from Lenmarc Mall, the 5-star Westin Surabaya Hotel is nearly a 5-minute stroll from Pakuwon Trade Center. This Surabaya hotel features a fitness centre and a golf course and guests can enjoy the à la carte restaurant on site.
Location
The luxury property in the Wiyung district is a 15-minute drive from Masjid Nasional Al-Akbar and just a short drive from such shopping venues as Pakuwon Mall. Ciputra Waterpark is a 15-minute drive from the Westin, while Juanda airport is 25 km from it. A family vacation to Surabaya will become more exciting if you visit Surabaya Zoo lying 7 km from this accommodation.
Rooms
The Westin Surabaya Hotel welcomes guests to 204 air-conditioned rooms. Some of them come with an LCD TV set along with a coffeemaker and a mini-fridge. They are appointed with tile flooring, sound-proofed windows. Bathrooms include a roll-in shower and a separate toilet, along with comforts such as a hairdryer and shower caps. Enjoy views of the pool, while staying at this hotel.
Eat & Drink
The restaurant is open daily for breakfast. Among other facilities at the accommodation there is Magnolia restaurant serving international cuisine as well as Sky restaurant featuring Asian dishes. The lounge bar provides you with a place to unwind. It also looks onto the pool.
Leisure & Business
Leisure options include a sunbathing terrace and an outdoor pool area offered for a surcharge. Enjoy live performances and a nightclub and other entertainment at the Westin Surabaya. Alternatively, guests can exercise in a fitness centre. Also, a wellness centre and a spa lounge will be a perfect addition to your stay. Finally, the Westin houses a business centre featuring a photocopy machine and a work desk.
Rooms and availability
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Max:2 persons
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Bed options:1 King-size bed2 Double beds
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Max:2 persons
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Bed options:1 King-size bed
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Free Wi-Fi
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Max:2 persons
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Bed options:2 Double beds1 King-size bed
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Free Wi-Fi
Essential information about The Westin Surabaya Hotel
| 💵 Lowest room price | 87 £ |
| 📏 Distance to centre | 7.6 km |
| 🗺️ Location rating | 8.8 |
| ✈️ Distance to airport | 24.0 km |
| 🧳 Nearest airport | Juanda, SUB |
Location
- City landmarks
- Nearby
- Restaurants
- Hotels nearby
Reviews of The Westin Surabaya Hotel
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missingWrote a review on 24 Jun
The Westin Surabaya exceeds expectations with an perfect hospitality experience, friendly staff, and amazing facilities. The rooms are spacious, clean, and brightly decorated. The breakfast offers a wide variety of delicious options. Conveniently located above Pakuwon Mall, making it convenient for shopping enthusiasts.
All was perfect.
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missingWrote a review on 06 Jun
Great location as it's just above a big mall with lots of shops and restaurants. the breakfast was also good, with a variety of options to choose from. the room was clean and spacious enough for a family of four, which was a definite plus.
The service was quite disappointing. It was frustrating that the staff consistently referred to my husband, even though I was the one making all the arrangements for our family's stay.
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missingWrote a review on 25 May
The exclusive amenities in the room met our needs perfectly, from the spa lounge to the in-room breakfast. the restaurant served delicious dishes with special diet menus and the bar/lounge area provided a relaxing atmosphere. the hotel's location right above a mall made it convenient for us to explore the city.
The only minor issue we encountered was that the parking space was limited and we had to park our car far from the hotel lift. Nevertheless, this hotel's exceptional service exceeded our expectations.
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missingWrote a review on 20 Apr
The breakfast at Westin Surabaya was fantastic, with a wide variety of delicious options to choose from. The spacious and clean rooms were perfect for our family of four, and the bright colors added a vibrant touch. Despite a slight delay in getting our luggage, the overall experience was great. Being connected to the Pakuwon Mall made shopping and dining convenient. The hotel did a wonderful job of creating a special surprise for my birthday, and the staff made us feel valued and welcome. Despite a minor issue with overcooked potato wedges, our stay was nice and enjoyable. I highly recommend this hotel for a pleasant and enjoyable stay.
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missingWrote a review on 01 Apr
We had an amazing stay in this hotel. Best aspects include the variety in breakfast, clean and spacious rooms with bright colors, friendly hotel staff, and convenient location in the shopping center above the mall. We were able to find everything we needed in this location and had no trouble with parking or transportation. The hotel facilities were great, and we felt appreciated and welcomed by the staff.
Nothing everything was great.
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missingWrote a review on 15 Mar
The hotel has a great location close to the mall and it offers a delicious breakfast with many varieties. The staff is friendly and the room is clean and neat with bright colors.
The hotel staff repeatedly referred to me as “sir” even though I am a woman. It was frustrating and unprofessional.
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missingWrote a review on 01 Feb
This hotel's location in the shopping center is quite convenient. You'll find everything you need in the mall. the breakfast is quite nice, with plenty of variety. the room is clean and comfortable with bright colors. the staff are friendly and accommodating, and the facilities are great, especially the pool.
The service at this hotel is not up to standard. Staff call guests the wrong name, assuming they are male, even when they show their ID. It is disappointing that in this day and age, hotels still make assumptions about their guests and don't take the time to check their names properly.
FAQ about The Westin Surabaya
Best-Rated Westin Hotels around Surabaya
The Westin brand emanates luxurious hospitality that prioritizes guest satisfaction by going above and beyond to enhance their overall wellbeing. As a guest, you can expect to indulge in wholesome heavenly spa treatments, savour delicious cuisine and rejuvenate your body and mind through yoga programs. The brand's mission is to motivate its guests to feel their best, and Westin continues to excel at this commitment to this day.
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